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AMSTERDAM, October 4th, 2016 – SkyTeam, the global airline alliance, has introduced an online, retroactive credit tool to make it easier for frequent flyers to keep their account balances up-to-date. Already available across most of SkyTeam’s 20 members, the tool works in real-time to validate retroactive requests for eligible flights in a matter of clicks.
The new tool eliminates the need for manual processing of post-travel claims such as when a Frequent Flyer Program (FFP) number has not been entered into a reservation. Customers simply log into their FFP account, enter their flight details and the system validates the request in seconds. Eligible flights are credited to their account automatically and retroactive requests can be made as little as one week after the date of travel – the shortest time frame in the industry.
“We are offering a fast, simple and seamless way to claim missing miles across the alliance for our more than 200 million frequent flyers,” said Michael Schutzbank, SkyTeam’s Director for Customer Loyalty. “Uncredited flights can make a difference when it comes to a customer’s status level or being able to claim an award ticket, but this quick and easy solution ensures our frequent flyers benefit from every mile flown.”
“SkyTeam’s new retroactive credit tool is another example of how our alliance is leading the industry in customer-centric innovation,” said Perry Cantarutti, SkyTeam’s CEO and Managing Director. “Loyalty is a key focus for SkyTeam. We greatly value our frequent flyers and our ongoing investment in technology will continue to deliver value both for customers and our member airlines by enhancing every aspect of the travel experience.”
Offering aligned customer benefits alliance-wide is a priority for SkyTeam and the remaining airlines will be implementing the new tool over the coming months. SkyTeam was also the first airline alliance to deliver a consistent series of airport benefits across its network, when it launched SkyPriority in 2012.
Have you ever found the perfect flight to Europe in low miles, only to find out the fees and fuel surcharges made the ticket cost as much if not more than if you paid retail? It happens quite a bit and can be very frustrating. We wanted to let you know about some new flights that Air Berlin is offering from the US to Europe. The flights can be booked with Aadvantage miles or British Avios, and we can help you if you have all, some or no miles! (more…)
Check out these amazing Rewards Programs and their sign-up bonuses and start earning extra miles at participating restaurants and bars across the globe!
A few highlights:
Don’t hesitate, many programs have deadlines for when you need to sign up by, check them out today!
Photo source: Blairrewards via Flickr, CC 2.0
Frequent flyers and casual travelers alike must wonder what the points or miles they earn are actually worth in terms of monetary value. Interestingly, The Points Guy says that this is one of the most common questions that he gets from his readers. In order to finally answer their inquiries, he wrote a post in which he put a dollar value on one point or mile from each of two dozen rewards programs. He also promised to update this list monthly as values change due to partnerships and other factors.
The May 2014 monetary value of one point or mile on some of the most popular programs are:
Don’t see your rewards program listed here? Check out The Points Guy for the full list!
Photo Source: 401(K)2012 via Flickr, CC 2.0
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