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It follows the recent launch of services by LATAM Airlines between Brazil’s Sao Paulo and South Africa’s Johannesburg – making a circumnavigation of the globe south of the equator possible on oneworld member airlines for the first time.
Qantas links Johannesburg with Sydney and its extensive Australasian network. Both LATAM and Qantas link Sydney with Santiago, with an option of a stop in New Zealand – and then on to LATAM’s unmatched South American network.
oneworld Explorer’s new three-continent version is available for sale from select countries in the southern hemisphere – including Australia, Brazil, Chile, South Africa and New Zealand.
It includes flights on a South West Pacific–Africa-South America-South West Pacific routeing, flying in a westwards or eastwards direction – with flights included within each continent. oneworld is the only airline alliance with an Australia-based member airline, in Qantas.
Unlike other round-the-world fares, oneworld Explorer’s price is based on the number of continents you visit, not the distance you fly, making planning and pricing your journey much more simple and flexible.
Prices of this new three-continent version of oneworld Explorer (excluding taxes and other charges) start from, for travel starting in
AMSTERDAM, October 4th, 2016 – SkyTeam, the global airline alliance, has introduced an online, retroactive credit tool to make it easier for frequent flyers to keep their account balances up-to-date. Already available across most of SkyTeam’s 20 members, the tool works in real-time to validate retroactive requests for eligible flights in a matter of clicks.
The new tool eliminates the need for manual processing of post-travel claims such as when a Frequent Flyer Program (FFP) number has not been entered into a reservation. Customers simply log into their FFP account, enter their flight details and the system validates the request in seconds. Eligible flights are credited to their account automatically and retroactive requests can be made as little as one week after the date of travel – the shortest time frame in the industry.
“We are offering a fast, simple and seamless way to claim missing miles across the alliance for our more than 200 million frequent flyers,” said Michael Schutzbank, SkyTeam’s Director for Customer Loyalty. “Uncredited flights can make a difference when it comes to a customer’s status level or being able to claim an award ticket, but this quick and easy solution ensures our frequent flyers benefit from every mile flown.”
“SkyTeam’s new retroactive credit tool is another example of how our alliance is leading the industry in customer-centric innovation,” said Perry Cantarutti, SkyTeam’s CEO and Managing Director. “Loyalty is a key focus for SkyTeam. We greatly value our frequent flyers and our ongoing investment in technology will continue to deliver value both for customers and our member airlines by enhancing every aspect of the travel experience.”
Offering aligned customer benefits alliance-wide is a priority for SkyTeam and the remaining airlines will be implementing the new tool over the coming months. SkyTeam was also the first airline alliance to deliver a consistent series of airport benefits across its network, when it launched SkyPriority in 2012.
SHANGHAI, CHINA, OCTOBER 10, 2016 – At a ceremony held in Shanghai today, Star Alliance and Juneyao Airlines formally sealed a strategic partnership which will see the Shanghai based airline become a “Connecting Partner” of Star Alliance in 2017. Under the Alliance’s innovative partnership concept, the airline will soon start offering services such as through-checkin, as well as Lounge access and other Priority privileges to qualifying passengers travelling on connecting itineraries with Star Alliance member airlines.
“Juneyao Airlines is a terrific addition to our network proposition in China and particularly in the Shanghai market”, said Mark Schwab, CEO Star Alliance. “Thanks to Juneyao’s expanding reach, our passengers will enjoy a wide choice of flight connections through our future partner to numerous Chinese metropoles and several international destinations.”
Currently 17 Star Alliance member airlines are operating around 1,600 weekly services in and out of the two Shanghai airports, Pudong International and Hongqiao International, which are both served by Juneyao Airlines. With a fleet of 56 aircraft Juneyao Airlines provides more than 1,700 weekly flights to 69 destinations in eight countries and regions.
“Juneyao Airlines is proud to play its role in enlarging the Star Alliance network offer through Shanghai’s two airports. We look forward to welcoming connecting passengers from Star Alliance on our airline in the near future. We offer 53 additional routes which will complement Star Alliance’s existing services from Shanghai and will no doubt attract more connecting passengers to our two home hub airports”, said Wang Junjin, Chairman Juneyao Airlines.
“Since starting operations 10 years ago, Juneyao Airlines has earned a strong reputation in the Chinese market. Now it is ready for a further step on its successful growth path. From the beginning of our conversations we were impressed by the carrier’s professionalism and operational efficiencies”, adds Schwab.
The Connecting Partner Model is designed to allow airlines to connect to the Star Alliance network without having to become a full member. For customers this gives access to additional travel options beyond the current 1,300 airports served by the Alliance’s 28 member airlines. Connecting Partners are carefully selected and need to adhere to the high operating standards required by the Alliance.
Customers travelling on an itinerary which includes a transfer between a Star Alliance member airline and a Connecting Partner will be offered the standard Alliance benefits such as passenger and baggage through check-in. In addition, Star Alliance Gold status customers will enjoy a tailored set of privileges in line with the product offerings of the individual Connecting Partner.
Connecting Partners will enter into bilateral commercial agreements with selected Star Alliance member airlines, which may include Frequent Flyer Programme based privileges. “Juneyao Airlines was founded with the aim of offering a competitive and high quality product to both the business and leisure market. It targets customers at middle to high level and creates a relaxing, respectful and professional experience that is unique to Juneyao Airlines. As a full-service carrier, the new strategy of the airline is to become an excellent representative of a High-Value Carrier. I am very happy that this has not gone unnoticed in the industry and that Star Alliance has decided to partner with us. We are looking forward to providing Star Alliance Gold Card holders with a wide selection of privileges when they connect to our airline”, Wang Junjin added.
Work has now commenced to establish the necessary technology and commercial links which will allow Juneyao Airlines to begin serving Star Alliance connecting passengers some time during the second quarter 2017. As of then, the airline will be offering the following privileges to qualifying Star Alliance Gold Status passengers travelling on connecting itineraries:
The 17 Star Alliance member airlines flying to Shanghai are: Air Canada, Air China*, Air India, Air New Zealand, ANA*, Asiana*, Austrian, Ethiopian Airlines, EVA Air*, Lufthansa, SAS, Shenzhen Airlines#, Singapore Airlines, SWISS, THAI, Turkish Airlines and United. Together they offer around 830 weekly domestic flights and 760 international flights, serving 62 destinations (26 domestic and 36 international) in 19 countries.
* = airlines flying to both Hongqiao and Pudong Airports
# = airline flying to Hongqiao Airport only
all other airlines flying to Pudong Airport only
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